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NYC Trace Application for Case Investigator Course

In this course, participants will gain a comprehensive understanding of how to utilize the NYC Trace Application to conduct case investigations. This course provides a step-by step guide to conducting investigations, from setting up a workstation, to providing detailed scripts for placing calls, entering collected case information and completing the investigation.

 

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After completing this course, participants will be able to:

  • Navigate the NYC Trace Application
  • Understand how to conduct a case investigation by phone
  • Enter captured data from a case investigation phone call into the NYC Trace Application

Course Details

Title: NYC Trace Application for Case Investigator Course

Training Mode: Online

Contact Hours: 19min

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