The landscape of health care delivery is changing dramatically which requires a workforce equipped with a thorough understanding of their scope of practice, sharp analytic skills, and who deliver care with confidence and compassion. Whether the call is to treat people in a clinical setting, their home, or a homeless shelter – leveraging motivational interviewing to teach chronic disease self-management strategies, screening to identify the resources necessary to reduce patient barriers, practicing interdisciplinary team-based collaboration, improving the patient experience – the time has come for forward thinking training opportunities be made available.  The Care Management Academy was designed with this in mind.  Over the course of 8 or 10 weeks, participants of the Care Management Academy will be exposed to a high quality blended learning curriculum that incorporates sophisticated e-learning content and action-oriented in-person classes.

Upon completion of this blended program, participants will have learned and demonstrated effective strategies that promote patient engagement, improve patient outcomes and enhance the overall patient experience.

DATES

Week 1 – January 17: Care Coordination Fundamentals

Week 2 – January 24: Effective Communication Strategies in an Interdisciplinary Team

Week 3 – January 31: Motivational Interviewing

Week 4 – February 7: Elements of Health Care Delivery

Week 5 – February 14: The Role of Care Coordination in Managing Mental Health Conditions

Week 6 – February 21: Health Coaching and Electronic Medical Records

Week 7 – February 28: The Role of Care Coordination in Chronic Disease Management

Week 8 – March 6: Crisis Management and Stress Management

After successful completion of all eight weeks of the Care Management Academy, participants will be eligible to apply for a comprehensive and robust train-the-trainer opportunity. The train-the-trainer curriculum will be delivered in two full-day trainings on March 13th and March 20th. The train-the-trainer opportunity will enhance sustainability for participating sites/organizations.

Intended Audience: Behavioral Health Peers, Care Coordinators, Care/Case Managers, Community Health Workers, Nurses, Social Workers