This module will discuss techniques to de-escalate when a patient becomes agitated, aggressive or uncooperative under the direction of the nurse. It will also cover identifying warning signs or triggers of agitated behaviors and identifying strategies to initiate early de-escalation. Application of therapeutic communication techniques from the previous module will assist the BHA to sort through difficult issues and take thoughtful actions to improve the patient’s mental health and well-being.
At the end of this module, you will be able to:
Training Initiative: BHA Academy
Title: BHA Academy: Managing the Agitated Patient and De-escalation Strategies – Module 4
Training Mode: Online
Contact Hours: 30min
Type: Certificate
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